Josh Hickey

Tier 3 Support.

Full-stack and beyond.

Over the past 10 years I have served a variety of commercial and non-profit clients and helped them reach their goal of being successful on the web. My expansive skillset allows me to take projects from a simple idea to a functional product and beyond. Flexibility defines my core skillset - I am just as comfortable refactoring critical business logic as I am resolving timely customer support tickets. Ultimately I strive to build long lasting relationships based on trust and results.

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KeePass PDF Export

An open source plugin for KeePass that allows you to export database entries to an encrypted & password-protected PDF file.

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Tiegrsi Designs

A WordPress / WooCommerce online store for a client that crafts her own handmade jewelry. Designed so the client can easily manage the entire store herself. Integrated PayPal for payments & MailChimp for newsletter sign-ups.

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Gatsby Portfolio

You're on it! My first Gatsby website. Utilizes custom components, data queried from JSON via GraphQL and a custom Bootstrap layout. Hosted on GitLab Pages. Check out the repo below.

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  • Front-end - HTML, CSS, JavaScript
  • Frameworks - jQuery, React, Bootstrap
  • Back-end - C#, ASP.NET, PHP
  • Frameworks - .NET, Gatsby
  • SQL Databases (MSSQL & MySQL)
  • Integrations
  • CMS - WordPress, DotNetNuke
  • Migrations - Sites, Applications, & E-mail


  • Windows / IIS
  • Linux / Apache
  • PowerShell
  • Domains & DNS
  • E-mail - Exchange, Office 365
  • Transactional E-mail & SMTP
  • On-site & Off-site back-ups
  • Server Hosting - Sectorlink, LiquidWeb, Rackspace
  • cPanel, Plesk, Webmin


  • Fast, Friendly, & Knowledgeable
  • Excellent troubleshooting and problem-solving skills
  • Project Management - Basecamp, Trello, JIRA, Slack
  • Ticket Systems - AwesomeSupport, Kayako
  • Remote Desktop Support - RDP, TeamViewer
  • Forums, E-mail & Text-based Support